Privacy Policy
Last updated: 13 June 2026
Assetnixa Consulting ("Assetnixa", "we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect through this website, how we use and protect it, and the choices you have. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1.Who we are
Assetnixa Consulting provides GIS, asset management, and infrastructure analytics services and consultancy. We are based in Melbourne, Victoria, Australia. For any privacy questions, you can reach us at contact@assetnixa.com.
2.Information we collect
Information you give us. When you complete our enquiry form, we collect the details you choose to provide, which may include your name, organisation, email address, the service areas you are interested in, and any message you send us.
Information collected automatically. Like most websites, our hosting provider may record basic technical information such as your IP address, browser type, and the pages you view, for security and reliability purposes. We do not use advertising or cross-site tracking.
Browser storage. If you choose a display language, that preference is saved locally in your own browser so the site remembers it on your next visit. This stays on your device and is not sent to us.
3.How we use your information
- To respond to your enquiry and arrange a discovery call.
- To provide, and follow up on, the services you ask about.
- To maintain the security, performance, and integrity of our website.
- To meet our legal and record-keeping obligations.
We only use your information for the purpose you provided it, or for a directly related purpose you would reasonably expect.
4.How your information is stored and protected
Enquiry submissions are stored in a secured database with access controls enabled, so that the information can only be read by authorised Assetnixa personnel through a protected, password-and-two-factor-secured login. Our website is served over an encrypted (HTTPS) connection. We take reasonable steps to protect your information from misuse, loss, and unauthorised access, modification, or disclosure.
5.Service providers and disclosure
We do not sell your personal information, and we do not share it with third parties for their own marketing. We do rely on trusted service providers to operate our website and communications, and your information may be stored or processed on their secure infrastructure, including:
- our website hosting provider;
- our database provider, which stores enquiry submissions;
- our email provider, used to receive and respond to your enquiry.
We may also disclose information where required or authorised by law.
6.Overseas storage
Some of our service providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information continues to be handled consistently with this policy and applicable privacy law.
7.Data retention
We keep enquiry information only for as long as needed to respond to you, to provide any resulting services, and to meet our legal obligations. When it is no longer required, we take reasonable steps to delete or de-identify it.
8.Your rights
You may request to access the personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it where appropriate. To make a request, email contact@assetnixa.com and we will respond within a reasonable period.
9.Cookies and tracking
This website does not use advertising cookies or third-party tracking. The only information stored in your browser is the optional language preference described above.
10.Children's privacy
Our website and services are directed at businesses and professionals, not children, and we do not knowingly collect personal information from children.
11.Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date revised accordingly.
12.Contact us
If you have any questions, requests, or concerns about your privacy, or wish to make a complaint, please contact us at contact@assetnixa.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.